Terms & Conditions
All prices listed are accurate to the best of our ability. In the rare case that an item is listed incorrectly, Bird of Porcelain reserves the right to refuse the sale and may offer the items again at with the correct information.
Bird of Porcelain does not guarantee the availability of any items listed on the site. If the item selected for purchase is not available, Bird of Porcelain will make every effort to contact the customer to notify them of the cancellation.
Please note that upon placing an order, a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be cancelled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. Please further note that Bird of Porcelain shall have the right to refuse or cancel any such order whether or not your credit card has been charged. If your credit card has already been charged and your order is canceled, Bird of Porcelain shall issue a credit to your credit card account in the amount of the purchase.
Our items is sold in as is condition. Jewelry, like all material, is susceptible to damage and requires preventative measures and maintenance. It is important to be aware of your jewelry while wearing it and to choose pieces that are appropriate for your lifestyle. We recommend removing all jewelry, especially rings, in situations when abnormal contact is expected.
If an item purchased from Bird of Porcelain incurs damage, please contact us firstname.lastname@example.org
At Bird of Porcelain we’ll gladly accept the return of items within 10 days of order delivery. The goods must be free from wear, stains, odor or any condition that would prevent them from being sold as new. Returned items must be accompanied with a copy of the receipt. Special orders, custom jewelry and earrings are not eligible for return unless faulty.
Jewelry items are eligible for repair with reasonable wear and tear for up to 6 months. Reasonable wear and tear will be determined by Bird of Porcelain.
Customers will assume responsibility for return shipping charges. Bird of Porcelain will not assume responsibility for reimbursement or compensation of return packages lost in transit without proof of delivery to the Bird of Porcelain returns office.
If all conditions are met, the original form of payment will be credited; if not, all items will be shipped back to the customer with an explanation. Customer incurs all shipping costs for all returned items.
FORMS OF PAYMENT:
If you need to change your order please email email@example.com as soon as possible. We are happy to make any changes before your order has been shipped.
We offer 2.50 CHF priority shipping rate on all jewelry items under 100 CHF and 7.50 CHF on all other items. Domestic orders over 100CHF qualify for free shipping. Priority mail is guaranteed 1-2 day delivery from the moment your order is shipped. We ship domestically using Schweizer Post. Shipping charges are calculated during check-out.
Currently we offer shipping only within Switzerland. For further inquires regarding shipping please email us firstname.lastname@example.org